Master these 4 skills to become a persuasive communicator
The Articulaire “Elements of Effective Communication” framework compartmentalizes the skills needed to be a persuasive and impactful communicator into four key competencies: situational acuity, evaluative reasoning, articulation, and confidence. Effective communication seems like too subjective a discipline to be governed by systematic theories and frameworks. However, a structured and conceptualized understanding of what it takes to be a great communicator makes a measurable impact in how effectively we conform to expectations, structure our thoughts, and convey our ideas, which in essence are the primary functions of communication itself.
Situational acuity involves adapting your approach to communication by evaluating contexts and circumstances. Effective communicators are consistently mindful of social and environmental conditions as well as the viewpoints, interests, and predispositions of others, which helps them fit in and thrive with different casual or professional groups. Improving your relationships and interacting harmoniously with others requires being cognizant, adaptable, and practicing constructive empathy. Mastering contextual acuity makes for more versatile, well-received, and conflict-averse communication.
Evaluative reasoning is the ability to assess the logical and structural validity of statements and conclusions as well as deductively back up claims with objective resources such as facts, figures, theories, and principles. Gauging validity involves analyzing information to determine its veracity, verifiability, and applicability. This can help us identify the assumptions, biases, and flaws in reasoning that underlie fallacious claims and baseless ideas, making us less susceptible to deception and unnecessary conflict. Additionally, persuasively structured and substantiated claims can help prevent attacks from oppositional counterparts in arguments and debates.
Articulation is the ability to shift thoughts and ideas out of the abstract and into conversation through coherent spoken and written delivery. Instead of simply being a skill or talent, articulation is actually an internal and external process. It begins with formation, which is the internal composition of a statement or idea; vocabulary and configurative style (structure) are selected in accordance with an intended meaning. Conveyance is the external second stage of articulation that refers to the refinement with which a message is spoken or written. Well-conveyed statements are free of unnecessary verbal utterances or repetition and are easily understood with a readily identifiable message. Articulate speech is a valuable, highly differentiating, and increasingly demanded personal capability.
Confidence is arguably the most important and impactful element of effective communication. Rather than a skill or competency (although it involves skills like voice modulation and body language), it is a state of mind characterized by social comfort and personal self-assuredness. Confidence is often misconstrued as a demonstrated assertiveness or visible bravado, whereas it is actually a belief in oneself and his/her capabilities in a given context. Despite confidence only being genuine when existing from within, demonstrating it to others can actually be a great place to start. It’s no secret that our own conception of self is in part determined by how we perceive external perceptions; when appearing comfortable and self-assured to others despite any nervousness or turbulence, we reorient the feedback loop and can begin building confidence from the awareness that we are held in high regard.